Foconis support portals & tools

Further links about the support services for our software products can be found on this page. Please simply click on the name of the product you're requiring support for.
Foconis-ZAK®
Foconis Classics
Foconis GDix
Foconis PPM
Foconis DECIDE

Foconis-ZAK® & Foconis Classics

Name: Foconis Service Portal
Portal link: support.foconis.de
Register: Registrierung starten
Lost access data: open reset form
Support request: open request form
Call support: -/-
e-Mail support: send mail
Support hours: Mo - Fr, 8 a.m. - 5 p.m.

GDix

Call support: +49 6341 558955
e-Mail support: send mail
Support hours: Mo - Fr, 8 a.m. - 5 p.m.

PPM

Portal link: vdb-transfer-nc-vdb.de
Call support: +49 2406 954-700
e-Mail support: send mail
Support hours: Mo - Fr, 6 a.m. - 7 p.m.
Instant Payment Support 24/7

DECIDE

Name: CIM
Portal link: go to portal
Register: Please call our support team
Lost access data: Please call our support team
Call support: +49 40 2372450-699
e-Mail support: send mail
Support hours: Mo - Fr, 8 a.m. 6 p.m.
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